Request a Service | Report a Concern

Most streets and roadways in the Town are owned and maintained by either the South Carolina Department of Transportation (SC DOT) or the Spartanburg County Department of Roads & Bridges.

Click here to find out who maintains the road.

If SCDOT maintains the road, use the following link to make an online request: SCDOT Work Request. Their phone number is 855-467-2368.

Click here to view SCDOT’s current and upcoming projects.

Click here to view SCDOT’s current and anticipated road closures.

To make a road repair request to Spartanburg County Roads & Bridges Department, use this link: County Maintenance Work Request. Their number is 864-595-5320.

Click here to view information on Spartanburg County Road Improvement Projects.

If you’re unsure who maintains the road or if your street sign has the Town of Pacolet emblem, contact the town hall at 864-474-9504 or use the Report a Concern form located in the last tab.

Bridge repair is taken care of by either SCDOT or Spartanburg County, depending on who maintains the road. The bridge going over the Pacolet River and the bridge near the Amphitheater are both maintained by SCDOT.

If SCDOT maintains the road, use the following link to make an online request: SCDOT Work Request. Their phone number is 855-467-2368. Current and upcoming SCDOT projects can be viewed on SCDOT’s map.

To contact Spartanburg County Roads & Bridges Department, use this link: County Maintenance Work Request. Their number is 864-595-5320.

Traffic signals are maintained exclusively by the SC DOT. Use the following link to make an online request: SCDOT Work Request. Their phone number is 855-467-2368.

The Town of Pacolet pays for the street lights within the town limits, but Lockhart Power repairs them in the Pacolet Mills area, and Duke Energy repairs them outside of Pacolet Mills. If you notice a problem with a street light, please contact the Town of Pacolet using the form in the last tab or contact the power companies directly.

Lockhart Power –  (800) 368-1289 or use their online contact form

Duke Power- (800) 777-9898 or use their online contact form

Make a Request or Report a Problem

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